Outage in Contentful

Issues with end users accessing Contentful powered websites using Microsoft Edge

Resolved Minor
October 22, 2025 - Started about 1 month ago - Lasted 19 days
Official incident page

Incident Report

We have been receiving reports from customers that their websites are being blocked when end users are using Microsoft Edge in Strict mode. This is due to an incorrect tracker classification for some of Contenful’s domains (cdn.contentful.com). We are following up with the classification service owner to have Contentful domains removed from this list in order to mitigate this issue.
Components affected
Contentful Content Delivery API

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 11/10/2025 01:27PM

Over the past weeks, we have worked with the Microsoft Edge team around this incorrect tracker classification. Contentful requests should no longer be blocked when Strict Mode is enabled on Microsoft Edge browser.

IDENTIFIED about 1 month ago - at 10/22/2025 08:52PM

We have been receiving reports from customers that their websites are being blocked when end users are using Microsoft Edge in Strict mode. This is due to an incorrect tracker classification for some of Contenful’s domains (cdn.contentful.com). We are following up with the classification service owner to have Contentful domains removed from this list in order to mitigate this issue.

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