Outage in Contentful
Connection issues with the Management and Preview APIs
Resolved MinorIncident Report
Summary AI Generated
Contentful experienced a ~5-hour incident where a subset of customers received 500 errors on the Content Preview and Management APIs, with the Web App also degraded as a result. The issue was traced to specific points of presence in Contentful's CDN and required engagement with a third-party provider to fully resolve. Error rates returned to normal and the incident was resolved by 20:58 UTC on June 18, 2026.
Some customers are receiving 500 error responses when accessing the Content Preview API. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/18/2026 08:58PM
This issue is now resolved.
MONITORING
about 1 month ago - at 06/18/2026 08:25PM
Error rates have returned to normal. We continue to monitor the situation.
IDENTIFIED
about 1 month ago - at 06/18/2026 07:24PM
The issue has been mitigated in one of our edge network PoPs, although a small number of customers continue to see errors. We are continuing to engage our third-party provider to resolve the issue completely.
IDENTIFIED
about 1 month ago - at 06/18/2026 05:14PM
We have identified the issue and are working to resolve it. The impact remains limited to specific points of presence in our CDN so the majority of customers should see no impact at all.
INVESTIGATING
about 1 month ago - at 06/18/2026 04:13PM
Some customers are receiving 500 error responses when accessing the Content Preview and Management APIs. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue
INVESTIGATING
about 1 month ago - at 06/18/2026 04:11PM
Some customers are receiving 500 error responses when accessing the Content Preview API. The Management API also powers our Web App and therefore the Web App is also operating in degraded mode. We are investigating the issue.
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