Outage in Contentful
Errors on requests to Contentful from Frankfurt (FRA) region
Resolved MinorIncident Report
Summary AI Generated
Contentful experienced elevated errors and latency over approximately 8 hours affecting the Web App and Content Management API for requests routed through the Frankfurt (FRA) CDN region. Customers could work around the issue by using a VPN to redirect traffic to an unaffected point of presence. The incident was resolved after Contentful took action with their upstream CDN provider, restoring normal error rates.
We are seeing elevated errors and latency for some customer requests which are routing through the Frankfurt (FRA) region for Content Management, Preview and the Contentful WebApp. We are working with our upstream CDN provider to mitigate the issue. Customers affected by this can temporarily workaround the issue by using a VPN when connecting to Contentful (which routes traffic to a different Point of Presence (POP) other than the affected FRA one).
Components affected
Contentful Content Management API Contentful Web App Contentful Content Management API Contentful Web AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 07/03/2026 05:26PM
We have taken action and error rates have returned to normal.
IDENTIFIED
18 days ago - at 07/03/2026 11:29AM
Error rates have dropped back down again to normal levels. We are continuing to monitor the situation.
IDENTIFIED
18 days ago - at 07/03/2026 09:32AM
We are seeing elevated errors and latency for some customer requests which are routing through the Frankfurt (FRA) region for Content Management, Preview and the Contentful WebApp. We are working with our upstream CDN provider to mitigate the issue. Customers affected by this can temporarily workaround the issue by using a VPN when connecting to Contentful (which routes traffic to a different Point of Presence (POP) other than the affected FRA one).
Latest Contentful outages
Latency and errors using Content Model Templates - 21 days ago
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