Outage in Contentful
Experience API experiencing issues on upsert operations
Resolved MinorIncident Report
Summary AI Generated
Contentful's Personalization Experience API experienced errors on upsert operations for approximately 2.9 hours. The issue was traced to an upstream provider and mitigated before being fully resolved. The incident has since been confirmed resolved with error rates returning to normal.
We are investigating an issue where customers are experiencing errors with upsert operations on the Personalization Experience API.
Components affected
Contentful Experience APITrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 08/17/2026 11:56AM
The incident is resolved
MONITORING
about 20 hours ago - at 08/17/2026 10:19AM
We have mitigated the issue and are seeing improvements on the error rates. We will continue monitoring the situation.
IDENTIFIED
about 21 hours ago - at 08/17/2026 09:37AM
We have identified the issue and are working with our upstream provider to provide a fix.
INVESTIGATING
about 22 hours ago - at 08/17/2026 09:05AM
We are investigating an issue where customers are experiencing errors with upsert operations on the Personalization Experience API.
Latest Contentful outages
Errors on Content Management API - 5 days ago
Increased latency and error rates for Snapshots - 8 days ago
Errors on requests to Contentful from Frankfurt (FRA) region - about 2 months ago
Errors on Contentful Content Management and Preview APIs. - about 2 months ago
Latency and errors using Content Model Templates - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
