Outage in Contentstack
Contentstack – GCP NA – Publishing Delays
Resolved MinorIncident Report
Summary AI Generated
Contentstack's GCP NA region experienced publishing delays for approximately 1.1 hours, during which newly published or unpublished content was slow to appear in delivered content, including via GraphQL queries and asset URLs. Already-published content and other regions remained unaffected throughout. The root cause was identified and a fix was implemented, with full resolution confirmed and all systems returning to normal operation.
we began investigating an issue affecting the delivery of newly published content in the GCP NA region. During this time, recently published or unpublished content may take longer than usual to appear in delivered content, including through GraphQL queries and asset URLs. Content delivery of already-published content remains unaffected. Other regions remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 09/20/2026 04:35AM
This incident affecting the delivery of newly published content in the GCP NA region has been fully resolved and all systems are operating normally.
Recently published and unpublished changes are being reflected in delivered content as expected. Delivery of already-published content continued to function normally throughout.
We appreciate your patience while we worked to restore service.
If you encounter any difficulties accessing our services,
MONITORING
12 days ago - at 09/20/2026 04:30AM
The issue affecting the delivery of newly published content in the GCP NA region has been mitigated and services are operating normally. Recently published and unpublished changes are being reflected in delivered content as expected. Our team will continue monitoring system performance closely to ensure stability.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
IDENTIFIED
12 days ago - at 09/20/2026 04:18AM
The root cause of the issue affecting the delivery of newly published content in the GCP NA region has been identified. Our engineering team is currently implementing a fix to restore normal service.
During this time, recently published or unpublished content may take longer than usual to appear in delivered content, including through GraphQL queries and asset URLs. Content delivery of already-published content remains unaffected. Other regions remain unaffected.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
INVESTIGATING
12 days ago - at 09/20/2026 03:31AM
we began investigating an issue affecting the delivery of newly published content in the GCP NA region. During this time, recently published or unpublished content may take longer than usual to appear in delivered content, including through GraphQL queries and asset URLs. Content delivery of already-published content remains unaffected. Other regions remain unaffected.
Our engineering team has been mobilized and is actively working to identify the root cause and restore normal service.
Customer Action: No action is required from customers at this time.
We will share our next update as soon as we have more information.
If you encounter any difficulties accessing our services, please reach out to our Contentstack Support for assistance at support@contentstack.com.
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