Outage in Conveyor

Hosted Trust Center Disruption

Resolved Major

May 07, 2025 - Started 9 months ago - Lasted 41 minutes
Official incident page

Incident Report

Hosted trust centers (trust.[yourcompany].com) are currently returning a 502 Bad Gateway error. app.conveyor.com is performing as expected. We are investigating this issue with a high priority.

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 05/07/2025 04:20PM

We have resolved this issue and continue to monitor the situation as well as conduct further root cause analysis.

MONITORING 9 months ago - at 05/07/2025 04:17PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 05/07/2025 04:16PM

We are continuing to work on a fix for this issue.

IDENTIFIED 9 months ago - at 05/07/2025 04:14PM

The issue has been identified and a partial fix has been implemented.
Availability is still partial.
Working on a full fix.

INVESTIGATING 9 months ago - at 05/07/2025 04:13PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 05/07/2025 04:12PM

We are continuing to investigate the issue.
We will update again once root cause is determined and addressed.

INVESTIGATING 9 months ago - at 05/07/2025 03:39PM

We are continuing to investigate this issue.

INVESTIGATING 9 months ago - at 05/07/2025 03:39PM

Hosted trust centers (trust.[yourcompany].com) are currently returning a 502 Bad Gateway error. app.conveyor.com is performing as expected. We are investigating this issue with a high priority.

Latest Conveyor outages

Status Update - Trust Center Outage - 2 months ago

Intermittent Questionnaire File Import Failures - 3 months ago

Web application at app.conveyor.com is exhibiting slowness - 4 months ago

Delays with dashboards and certain integrations - 4 months ago

Questionnaire File Import Failures - Recovering - 5 months ago

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