Outage in Conviva

Real-Time and Historical Data Delay

Resolved Minor

April 23, 2026 - Started 9 days ago - Lasted about 15 hours
Official incident page

Incident Report

To our Valued Customers: Conviva Operations is aware of ongoing delays impacting Historical and Live data. Our team is actively investigating the issue and working towards a resolution. Areas affected include: Historical | Live For further information, please visit the Conviva Status Page. Best regards, Conviva Support Services Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com

Components affected

Conviva Real-Time Conviva Historical

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Latest Updates ( sorted recent to last )

RESOLVED 8 days ago - at 04/24/2026 03:53AM

This incident has been resolved.

MONITORING 9 days ago - at 04/23/2026 02:32PM

Real-Time and Historical data has recovered, and the remaining data gap is expected to be filled, We are monitoring the system to ensure full restoration.

INVESTIGATING 9 days ago - at 04/23/2026 01:12PM

To our Valued Customers: Conviva Operations is aware of ongoing delays impacting Historical and Live data. Our team is actively investigating the issue and working towards a resolution.
Areas affected include: Historical | Live
For further information, please visit the Conviva Status Page.

Best regards,
Conviva Support Services

Please do not reply to this email as it goes to an unmonitored account. For assistance, please contact support@conviva.com

Latest Conviva outages

Real-Time and Historical Data Delay - 9 days ago

Historical - 9 days ago

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VSI — Under Monitoring, No Current Impact - about 1 month ago

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