Outage in Conviva
Video data delay in Pulse
Resolved MinorIncident Report
We are investigating an issue causing real-time and historical data reporting delays and gaps for our VSI-Video customers, beginning at approximately 10:30 UTC. Recovery efforts are underway, and we will provide further updates as they become available.
Components affected
Conviva HistoricalTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/07/2026 11:17AM
VSI-Video services are stable and functioning normally following the mitigation. Historical data between 10:30 - 10:47 UTC on Sep 7th, 2026 shows data discrepancies. This is isolated to that window only, no other data or current reporting is affected.
INVESTIGATING
2 days ago - at 09/07/2026 11:03AM
We are investigating an issue causing real-time and historical data reporting delays and gaps for our VSI-Video customers, beginning at approximately 10:30 UTC. Recovery efforts are underway, and we will provide further updates as they become available.
Latest Conviva outages
vDPI - Live and Historical - 4 days ago
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VSI Real Time Data Degradation - about 1 month ago
DPI - Historical Data Dip 2nd July - UTC 8:27 to UTC 8:55 - 2 months ago
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