Outage in Copernica

Issue with outgoing mail server

Resolved Minor
December 04, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing difficulties on our outging mail servers. Mailings will be received and processed, however they will be queued before being sent. Our Operations department is currently investigating the underlying issue. All mailings will be sent when the issue has been resolved. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.
Components affected
Copernica Mailsender
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/04/2023 07:38PM

This incident has been resolved.

MONITORING about 1 year ago - at 12/04/2023 07:13PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 12/04/2023 07:08PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 12/04/2023 07:08PM

We are currently experiencing difficulties on our outging mail servers.
Mailings will be received and processed, however they will be queued before being sent.

Our Operations department is currently investigating the underlying issue.
All mailings will be sent when the issue has been resolved.

Our apologies for any inconvenience this may cause.
If you have any further questions, please contact us.

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