Outage in CopyAI

Workflow Trigger Issues

Resolved Major
August 09, 2024 - Started 5 months ago - Lasted 2 days
Official incident page

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Outage Details

We're experiencing an elevated level of Workflow Trigger event errors and are currently looking into the issue.
Components affected
CopyAI Application
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/11/2024 11:42PM

All events that failed to trigger Workflows have now been replayed, and the underlying issue has been resolved.

MONITORING 5 months ago - at 08/10/2024 12:41AM

We are continuing to work on reprocessing any events that failed to trigger Workflows caused by the issue.

MONITORING 5 months ago - at 08/09/2024 03:30PM

A fix has been implemented and all new Workflow Trigger events should be working as expected.

We are working on reprocessing any events that failed to trigger Workflows caused by the issue.

IDENTIFIED 5 months ago - at 08/09/2024 03:00PM

We've identified the cause of the issue and are working on resolving the issue.

INVESTIGATING 5 months ago - at 08/09/2024 02:58PM

We're experiencing an elevated level of Workflow Trigger event errors and are currently looking into the issue.

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