Outage in CopyAI

3rd Party Integration Delays

Resolved Minor
December 18, 2024 - Started about 1 month ago - Lasted about 20 hours
Official incident page

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Outage Details

One of our 3rd party integrations is experiencing an issue with delayed processing, causing workflows that integrate with outside partners to be severely delayed.
Components affected
CopyAI Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/19/2024 02:50PM

This incident has been resolved.

MONITORING about 1 month ago - at 12/18/2024 10:10PM

While there is still a delay, events are starting to catch up and the delay is getting shorter. The incident should be resolved soon.

MONITORING about 1 month ago - at 12/18/2024 07:33PM

The issue involving workflows with outside application integrations is still in process, however we are working with our upstream partner to resolve the issue quickly. We are currently experiencing approximately an hour delay on workflow tasks processing, but there should be no failures or loss of data related to this delay.

MONITORING about 1 month ago - at 12/18/2024 06:49PM

One of our 3rd party integrations is experiencing an issue with delayed processing, causing workflows that integrate with outside partners to be severely delayed.

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