Outage in Coralogix

[EU1] - Maintenance for Alerting and Log2Metrics

Resolved Minor
February 05, 2024 - Started over 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

Due to DB maintenance our team is investigating delay with Alerts and Event2Metric creation and updates. This issue affects only customers who store their data in our EU1 region (team.coralogix.com) This issue can cause less than alerts false triggering and also some missing event2metic documents. As always our support team is ready to assist with any questions you may have regarding this incident.
Components affected
Coralogix Alerting

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/05/2024 03:02PM

This incident has been resolved.

MONITORING over 1 year ago - at 02/05/2024 02:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 02/05/2024 09:56AM

Our team is still working on resolving this matter with highest priority.
Unfortunately we can't guarantee on ETA. We will keep updates here.

INVESTIGATING over 1 year ago - at 02/05/2024 08:56AM

Due to DB maintenance our team is investigating delay with Alerts and Event2Metric creation and updates.
This issue affects only customers who store their data in our EU1 region (team.coralogix.com)

This issue can cause less than alerts false triggering and also some missing event2metic documents.

As always our support team is ready to assist with any questions you may have regarding this incident.

Latest Coralogix outages

Failed DataPrime queries in EU2 cluster for Frequent Search tier - about 23 hours ago
Intercom(our third-party chat support app) is experiencing an incident that is affecting the functionality of Coralogix Support chat. - 8 days ago
AWS is experiencing an incident that is affecting the collection of AWS metrics and resources and causing issues with the chat application. - 10 days ago
Delayed log ingestion in Frequent Search for EU2 region - 23 days ago
All Logs search - 24 days ago

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