Outage in Coralogix

collecting data that is causing misfire alerts

Resolved Minor
February 10, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Our Internal Team has identified an issue In our US2 region. All the accounts with the URL account_name.app.cx498.coralogix.com might see some false positives with their log, traces and metrics alerts in case they are using any of the integrations below: GCP Metrics, GCP Traces, GCP Logs, Google Workspace, Azure Metrics, AWS Metrics, Google Alert Center, Salesforce Events, SentinelOne, CrowdStrike, Microsoft365, Slack, GitHub Enterprise, Wiz Any data (logs/metrics) coming from these integrations is not ingested at the moment. The issue has started around 02/10/2025 at 4:20PM Our Team is actively working on this. If you require more assistance or need help please contact our chat or send us an email to support@coralogix.com
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/10/2025 07:31PM

This incident has been resolved.

MONITORING 3 months ago - at 02/10/2025 06:26PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/10/2025 05:03PM

Our Internal Team has identified an issue In our US2 region. All the accounts with the URL account_name.app.cx498.coralogix.com might see some false positives with their log, traces and metrics alerts in case they are using any of the integrations below:

GCP Metrics, GCP Traces, GCP Logs, Google Workspace, Azure Metrics, AWS Metrics, Google Alert Center, Salesforce Events, SentinelOne, CrowdStrike, Microsoft365, Slack, GitHub Enterprise, Wiz
Any data (logs/metrics) coming from these integrations is not ingested at the moment.

The issue has started around 02/10/2025 at 4:20PM

Our Team is actively working on this. If you require more assistance or need help please contact our chat or send us an email to support@coralogix.com

Latest Coralogix outages

[EU2] Issues querying the archive data - 11 days ago
Service Degradation in EU2 Environment - 17 days ago
[CX498] - Delay in Traces Frequent Search ingestion - 29 days ago
Temporary Delay in Data Writes to S3 Buckets - about 1 month ago
Alert Triggering Issue in EU2 - about 1 month ago

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