Outage in Coralogix

[EU2] Issues querying the archive data

Resolved Minor
April 28, 2025 - Started 4 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue affecting our EU2 environment. Users may experience errors when querying the archive data (Logs and Traces) and Frequent search with Dataprime. The Frequent Search with Lucene is working fine. There is no data loss. Alerts are not impacted
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 04/28/2025 12:03PM

This incident has been resolved.

MONITORING 4 days ago - at 04/28/2025 11:17AM

A fix has been implemented and we are monitoring the results. Customers shouldn't experience any noticeable effect in querying the data at this time.

INVESTIGATING 4 days ago - at 04/28/2025 11:14AM

We are currently investigating an issue affecting our EU2 environment. Users may experience errors when querying the archive data (Logs and Traces) and Frequent search with Dataprime. The Frequent Search with Lucene is working fine. There is no data loss. Alerts are not impacted

Latest Coralogix outages

Service Degradation in EU2 Environment - 10 days ago
[CX498] - Delay in Traces Frequent Search ingestion - 22 days ago
Temporary Delay in Data Writes to S3 Buckets - 30 days ago
Alert Triggering Issue in EU2 - about 1 month ago
[US1] - Issues retrieving query results from Archive - about 1 month ago

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