Outage in Coralogix

[EU2] - Delay in archive data ingestion

Resolved Minor
May 22, 2025 - Started 16 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Customers who store their data on our EU2 (team.eu2.coralogix.com) are experiencing delay with writing their data (logs+traces) into archive. Frequent Search, Alerts and other features are not impacted. Our team is investigating the issue and actively working on mitigation. For any further assistance please reach out to our in-app support.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 05/22/2025 10:43AM

Tracing and Logs data are coming to the archive without delays. The issue is resolved.

IDENTIFIED 16 days ago - at 05/22/2025 10:06AM

Tracing is fixed. We are continue to work on the fix for logs.

IDENTIFIED 16 days ago - at 05/22/2025 09:39AM

R&D is still working on the fix.

IDENTIFIED 16 days ago - at 05/22/2025 08:19AM

We have identified the issue and the delay is decreasing.

INVESTIGATING 16 days ago - at 05/22/2025 08:10AM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 05/22/2025 08:07AM

Customers who store their data on our EU2 (team.eu2.coralogix.com) are experiencing delay with writing their data (logs+traces) into archive.
Frequent Search, Alerts and other features are not impacted.

Our team is investigating the issue and actively working on mitigation.
For any further assistance please reach out to our in-app support.

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