Outage in Coralogix

[EU2] - Partial outage in EU2 region

Resolved Major
February 13, 2025 - Started 27 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Our team is currently investigating an issue that causes a delay in writing data to archive (s3). This issue affects customers who store their data in our EU2 region (team.eu2.coralogix.com). This is an issue with our cloud provider (AWS). Alerts and FrequentSearch tiers are still functioning as expected. For any further information please reach out to our in-app support.
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 02/14/2025 02:24AM

This incident has been resolved.

IDENTIFIED 27 days ago - at 02/14/2025 02:04AM

We are seeing recovery for the majority of services in the EU2 region. Delay to archive (S3) is decreasing and lag is currently minor. We will be moving to a monitoring state as soon as possible.

For any question or need more assistance please reach us through chat or send us an email support@coralogix.com.

IDENTIFIED 27 days ago - at 02/14/2025 01:24AM

We are continuing to work on the partial outage in the EU2 region (team.eu2.coralogix.com). This is caused by an issue with our cloud provider (AWS). More information on AWS status here: https://health.aws.amazon.com/health/status

For any question or need more assistance please reach us through chat or send us an email support@coralogix.com.

IDENTIFIED 27 days ago - at 02/14/2025 12:52AM

We are seeing early signs of recovery, however some users could experience issues logging in to their accounts. Our Team is continuing to work to resolve this issue.

For any question or need more assistance please reach us through chat or send us an email support@coralogix.com.

INVESTIGATING 27 days ago - at 02/13/2025 11:42PM

Our team is currently investigating an issue that causes a delay in writing data to archive (s3). This issue affects customers who store their data in our EU2 region (team.eu2.coralogix.com). This is an issue with our cloud provider (AWS). Alerts and FrequentSearch tiers are still functioning as expected.

For any further information please reach out to our in-app support.

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