Logged out when Generating Invoices

The hotfix has been deployed.

We are now monitoring the system to confirm the issue is fully resolved. Users should now be able to generate invoices as normal. If you continue to experience issues, please contact support.

We will provide a further update shortly to confirm full resolution.

The hotfix has completed testing and is scheduled for deployment between 12:30pm and 1:00pm AEST. Users may experience brief intermittent slowness during the window.

We will provide a further update once deployment is complete and the fix has been verified.

We appreciate your patience while we work to resolve this.

Apologies for the delay in this update. The hotfix has been completed and is currently undergoing final testing before deployment.

We will provide a further update once deployment begins.

We appreciate your patience while we work to resolve this

The hotfix for the permission issue affecting invoice generation has been completed and is now being packaged for deployment.

We will provide a further update once deployment is underway, or within 30 minutes — whichever is sooner.

We appreciate your patience while we work to resolve this.

We are continuing to work on the hotfix for the permission issue affecting invoice generation.

Our development team has identified the root cause and the fix is currently being prepared and tested before deployment.

We will provide a further update in 30 minutes, or sooner if the hotfix is ready to deploy.

We appreciate your patience while we work to resolve this.

We have identified a permission issue that is affecting a number of users.

A hotfix is currently being prepared, and we will have a further update in the next 15mins.

We are aware of an issue with generating invoices and are currently investigating.

We apologise for the inconvenience and will provide an update in 15 mins.