Outage in Cornerstone

Minor Issue - Functionality - Edge Import - AU SL1, JP SL1, UK SL1, UK SL2, UK SL3, UK Restricted SL1

Resolved Minor
January 13, 2023 - Started almost 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

This swimlane is experiencing some functional issues with Edge Imports. Edge might not be accessible and also might not be processing feeds. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/14/2023 02:17AM

The CSOD Technology Team observed a performance degradation affecting this swimlane. The problem began at 2:22 PM Pacific Time and was resolved at 6:05 PM Pacific Time. During this time, clients with portals on this swimlane may have experienced slow performance or intermittent errors while accessing the application.

IDENTIFIED almost 2 years ago - at 01/14/2023 12:13AM

Our teams have identified the cause and are actively working to apply a fix.

INVESTIGATING almost 2 years ago - at 01/13/2023 10:35PM

This swimlane is experiencing some functional issues with Edge Imports. Edge might not be accessible and also might not be processing feeds. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

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