Cornerstone Status - Is Cornerstone Down?

Cornerstone is having a major outage

Updated

Cornerstone not working for you?
Active incident

Email Issues for UK Swimlanes

started 1 day ago

The UK region's production, pilot, and stage swimlanes are currently experiencing some issues with the email server resulting in the email delivery failures. This is our top priority and we are wor...

Cornerstone issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Cornerstone problems

  • L

    Lynn

    404 message last night now getting a blank error screen at log in

  • N

    Nicole

    Error messages when attempting to access/input self-evaluation.

  • B

    billy

    getting connection errors

  • J

    Jason

    links to courses not opening

  • A

    Alex

    'Error occurred whilst processing your request'

  • T

    Tom

    Service Unavailable HTTP Error 503. The service is unavailable.

  • R

    Ryan

    I cant sign into my employee log in it says "We are currently experiencing an unexpected service disruption and we are working on restoring the services as soon as possible. Further information can be found here. We apologize for any inconvenience this has caused. Thank you for your patience."

  • M

    Mike

    I am trying to save an IDP i created but keep getting a system error

  • C

    Chris

    Error accessing site

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Cornerstone outage history

IsDown has tracked 161 incidents since started monitoring Cornerstone status in December 2021.

  • Apr 28 2025

    The CSOD Technology Team observed an issue with the edge import feed, where file data loads are not functioning as expected, and this is currently affecting all objects. The team is investigating the problem. Clients with portals on this LAX SL4 a... More details

  • Apr 24 2025

    6 days ago · lasted about 1 hour

    Some customers on the US SL2 may experience latency when navigating the application. Our team has identified the cause and is actively working on a resolution. We will provide additional updates as more information becomes available. More details

  • Dec 2021 ...
    IsDown started monitoring Cornerstone status

    We've tracked and collected 161 incidents since started monitoring Cornerstone status

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Having problems with Cornerstone? What can you do?

  1. First, stay calm.

    • We know it's stressful when Cornerstone is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did Cornerstone already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Cornerstone status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If Cornerstone is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 42 Cornerstone services and regions

29 incidents in 2025

Cornerstone outages in the last 30 days

Number of Incidents

8 issues

Last incident

2 days ago

Companies that monitor Cornerstone also follow the status of these services

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Frequently Asked Questions

Is Cornerstone down today?

Cornerstone is down. You can check Cornerstone status and incident details on the top of the page. IsDown continuously monitors Cornerstone official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Cornerstone status?

Cornerstone seems to be having problems. You can check Cornerstone status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Cornerstone outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is Cornerstone slow today?

Yes, Cornerstone might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are Cornerstone outages detected?

IsDown monitors the Cornerstone official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Cornerstone outage?

Cornerstone last outage was on April 29, 2025 with the title "Email Issues for UK Swimlanes"

Cornerstone not working for you? How do I know if Cornerstone is down?

How can I check Cornerstone status and outages?

Why use IsDown to monitor Cornerstone instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Cornerstone and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Cornerstone status changes?

IsDown offers an easy way to monitor Cornerstone with maximum flexibility

Major Outages Notifications

IsDown monitors Cornerstone for major outages. A major outage is when Cornerstone experiences a critical issue that severely affects one or more services/regions. When Cornerstone marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Cornerstone status page for minor outages. A minor outage is when Cornerstone experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Cornerstone status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Cornerstone publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Cornerstone and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Cornerstone and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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