Outage in Cornerstone

Minor Issue - Edge Import Down- LAX Production

Resolved Minor
July 19, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

LAX Production swimlane is experiencing some issues with Edge Import. Clients with portals in this swimlane may experience delays or issues accessing Edge Import or performing tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Components affected
Cornerstone Uptime Cornerstone Uptime Cornerstone Uptime Cornerstone Uptime Cornerstone Uptime
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/19/2024 05:11PM

This incident has been resolved.

MONITORING 5 months ago - at 07/19/2024 05:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 07/19/2024 04:57PM

We are continuing to work on this issue, as well as the wider LAX PROD issues, with due urgency.

INVESTIGATING 5 months ago - at 07/19/2024 03:13PM

LAX Production swimlane is experiencing some issues with Edge Import. Clients with portals in this swimlane may experience delays or issues accessing Edge Import or performing tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

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