Outage in Cornerstone

Minor Issue - Edge Functionality - LAX Production (not SL4)

Resolved Minor
October 07, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

LAX Production (not SL4) swimlanes are experiencing some functional issues with Edge. Clients with portals in this swimlane may experience errors accessing "Edge Import and Feeds", delays, or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/07/2024 08:14PM

The CSOD Technology Team observed a performance degradation affecting this swimlane. The problem began at 11:01 am Pacific Time and was resolved at 12:35 Pacific Time. During this time, clients with portals on this swimlane may have experienced intermittent errors while accessing the Edge Functionality within the application.

MONITORING 3 months ago - at 10/07/2024 07:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 3 months ago - at 10/07/2024 06:25PM

LAX Production (not SL4) swimlanes are experiencing some functional issues with Edge. Clients with portals in this swimlane may experience errors accessing "Edge Import and Feeds", delays, or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

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