Outage in Cornerstone

Minor Issue - Latency - LAX SL1 and SL5

Resolved Minor
January 08, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

The LAX SL1 and LAX SL5 swimlanes are currently experiencing some latency issues. Clients with portals in these swimlanes may experience delays or errors while accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Components affected
Cornerstone Response Time Cornerstone Response Time
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/08/2025 04:20PM

The latency issue is confirmed to be resolved.

MONITORING 4 months ago - at 01/08/2025 03:45PM

The latency issue is not observed since 6.22 AM PST. CSOD technical teams are closely monitoring the issue and confirm the resolution soon.

INVESTIGATING 4 months ago - at 01/08/2025 02:32PM

The LAX SL1 and LAX SL5 swimlanes are currently experiencing some latency issues. Clients with portals in these swimlanes may experience delays or errors while accessing certain pages in the application. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

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