Outage in Cornerstone

Minor Issue - Customers on US PRD environments may experience GUID error messages upon access.

Resolved Minor
March 29, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers on US PRD environments may observe an issue of their portals being inaccessible and displaying GUID error messages starting at 8:35 AM PST. The issue has been identified, and the team is working on mitigating it.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/29/2025 06:21PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/29/2025 06:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/29/2025 05:13PM

Customers on US PRD environments may observe an issue of their portals being inaccessible and displaying GUID error messages starting at 8:35 AM PST.

The issue has been identified, and the team is working on mitigating it.

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