Outage in Cornerstone

Minor Issue - US Swimlane - Reporting 2.0 functionality is partially impacted

Resolved Minor
July 14, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

US swimlane is experiencing some functional issues, such as scheduled reports not being saved/uploaded, and downloading the report. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
Components affected
Cornerstone Response Time Cornerstone Response Time
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/14/2025 04:23AM

The CSOD Technology Team observed an issue affecting Reporting 2.0 on US swimlane. The problem was resolved at 8.58pm Pacific Time 13th July. During this time, clients may have experienced issues with Reporting 2.0 functionality. Please contact Global Customer Support if you are still experiencing problems with Reporting 2.0.

IDENTIFIED 1 day ago - at 07/14/2025 03:03AM

US swimlane is experiencing some functional issues, such as scheduled reports not being saved/uploaded, and downloading the report. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.

Latest Cornerstone outages

Intermittent Latency and Errors Across Application - US Swimlanes - about 15 hours ago
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Major Issue - Service Disruption - US Swimlane - about 1 month ago

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