Issues Loading Application and Training - US SL5

Following a period of monitoring, the issue has been fully resolved and application performance remains stable. No further impact has been observed.

Latency and overall application performance have improved and returned to normal levels. Our team continues to monitor the service closely while also investigating the root cause to ensure full stability. We will share further updates as we make additional progress. Thank you for your patience and understanding.

We have observed that some users may still intermittently experience latency. Our engineering teams are actively investigating the root cause and addressing the issue as a priority. We will continue to share regular updates as progress is made.

The issue has subsided and we are montioring the activity before considering this resolved.

Customers on the US SL5 swimlane may experience issues loading the application and training content. We are actively investigating the issue and will share an update as soon as additional details are available.