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Cortex Outage History

Every past Cortex outage tracked by IsDown, with detection times, duration, and resolution details.

There were 35 Cortex outages since November 2023. The 22 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 10, 2026

April 2026: Workflows Service Interruption

Detected Apr 10, 2026 4:12 PM EDT · Resolved Apr 10, 2026 8:48 PM EDT · Duration about 5 hours

The Cortex Web Application experienced a workflows service interruption that lasted 4.6 hours. The issue was identified and the team worked to resolve it. The incident was classified as minor and affected some customers' ability to use workflow functionality.

Minor April 1, 2026

April 2026: Workflow Performance Degradation

Detected Apr 1, 2026 9:47 AM EDT · Resolved Apr 1, 2026 10:37 AM EDT · Duration about 1 hour

Cortex experienced workflow performance degradation that impacted some customers using the web application for 50 minutes. The service interruption affected workflow functionality, causing disruptions to customer operations. The issue was identified and resolved with a implemented fix, followed by monitoring to ensure stable performance.

Minor March 24, 2026

March 2026: API Degradation

Detected Mar 24, 2026 11:42 PM EDT · Resolved Mar 25, 2026 1:10 AM EDT · Duration about 1 hour

Cortex experienced API degradation that potentially impacted some customers for 1.5 hours. The Cortex Public API was affected during this incident. API performance returned to normal and the team monitored the situation until full resolution.

Minor March 23, 2026

March 2026: Temporary API Degradation

Detected Mar 23, 2026 10:23 PM EDT · Resolved Mar 23, 2026 11:13 PM EDT · Duration about 1 hour

The Cortex Public API experienced temporary degradation for 50 minutes on March 24, 2026. The service team identified the issue and actively monitored the situation to prevent recurrence. The incident was classified as minor and has been resolved.

Minor March 11, 2026

March 2026: Partial Outage for Cortex Public API

Detected Mar 11, 2026 10:10 PM EDT · Resolved Mar 12, 2026 12:11 AM EDT · Duration about 2 hours

Cortex experienced a partial outage affecting the Public API that impacted some customers for 2 hours. The service team investigated the interruption and successfully mitigated the issue. The team continued monitoring the affected services to ensure full resolution.

Minor February 24, 2026

February 2026: Cortex API Performance Degraded

Detected Feb 24, 2026 12:31 PM EST · Resolved Feb 24, 2026 2:16 PM EST · Duration about 2 hours

The Cortex Public API experienced performance degradation for 1.8 hours, potentially impacting some customers with service interruptions. The incident was classified as minor and the team investigated the issue. The service has since been restored to normal operation.