Outage in Courier

All services impacted

Resolved Major
October 20, 2025 - Started about 2 months ago - Lasted 19 minutes
Official incident page

Incident Report

An issue with our service provider, AWS, has impacted all Courier services. The engineering team is working on resolution.
Components affected
Courier Web Application Courier API

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/20/2025 10:11AM

The incident has been resolved

MONITORING about 2 months ago - at 10/20/2025 10:02AM

Service has been restored. Engineering is working through system review and will continue to monitor.

IDENTIFIED about 2 months ago - at 10/20/2025 09:55AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 10/20/2025 09:54AM

An issue with our service provider, AWS, has impacted all Courier services. The engineering team is working on resolution.

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