Outage in Courier
Send Pipeline Latency
Resolved MinorIncident Report
Summary AI Generated
A regression in Courier's send pipeline caused messages to become stuck in a queued state for approximately 2 hours, affecting the API. The root cause was not the most recent deployment, though no messages were dropped during the incident. The issue was resolved by fixing the pipeline, after which all enqueued messages were processed and sending resumed normally.
The team has identified a regression causing send requests to be stuck in a queued state. We have initiated a rollback to quickly resolve the issue. More updates to follow
Components affected
Courier APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/18/2026 10:09PM
Send pipeline has resolved and enqueued messages are now sending properly.
MONITORING
about 1 month ago - at 06/18/2026 09:53PM
Messages are being processed while our pipeline continues to process enqueued messages.
IDENTIFIED
about 1 month ago - at 06/18/2026 09:31PM
The team has identified that the most recent deployment was not the cause of the regression. The team is still working on identifying the root cause. Messages will not be dropped, and they will be processed once the fix is out.
IDENTIFIED
about 1 month ago - at 06/18/2026 08:35PM
The rollback deploy will land in about 30 minutes.
IDENTIFIED
about 1 month ago - at 06/18/2026 08:11PM
The team has identified a regression causing send requests to be stuck in a queued state. We have initiated a rollback to quickly resolve the issue. More updates to follow
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