Outage in CourseArc

System Slowness

Resolved Major

October 07, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are seeing some system slowness and we are investigating.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/07/2025 08:05PM

This incident has been resolved and we have implemented several changes to prevent this from re-occurring.

MONITORING 4 months ago - at 10/07/2025 07:21PM

We are back up and systems are running smoothly. We are monitoring closely.

IDENTIFIED 4 months ago - at 10/07/2025 07:13PM

The issue has been identified and a fix is being implemented.

MONITORING 4 months ago - at 10/07/2025 07:11PM

A fix has been implemented and we are continuing to monitor.

IDENTIFIED 4 months ago - at 10/07/2025 06:56PM

We are waiting for updates to complete and will update as soon we have more information.

IDENTIFIED 4 months ago - at 10/07/2025 06:37PM

Users will see "Sorry no account found" message while we continue to apply updates.

IDENTIFIED 4 months ago - at 10/07/2025 06:14PM

We have identified the cause of the slowness in our system and we are implementing a fix.

INVESTIGATING 4 months ago - at 10/07/2025 06:08PM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 10/07/2025 06:07PM

We are seeing some system slowness and we are investigating.

Latest CourseArc outages

System slowness and increased errors - about 1 month ago

AWS outage causing intermittent slow loading times and 504 errors - 4 months ago

System Slowness - 6 months ago

Increased load times - 7 months ago

Outage - 10 months ago

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