Outage in Cova Updates
API Connection Issues Traceability (METRC and BioTrack)
Resolved MinorIncident Report
Our teams have identified an issue with API connectivity between Cova and METRC. We are investigating the issue and will post an update as we work toward resolution.
Need to monitor Cova Updates outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/31/2026 01:55AM
Traceability services have been fully restored and our teams will monitor to prevent any further disruptions. Thank you for your patience while we worked to resolve this incident.
MONITORING
about 1 month ago - at 01/31/2026 01:47AM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 01/31/2026 01:47AM
Our teams have successfully deployed an update to the impacted services and API connectivity to both BioTrack and METRC traceability systems has been restored. Sales will be reprocessed and manifests and other services are working as usual. We will monitor the connection prior to closing out this incident.
IDENTIFIED
about 1 month ago - at 01/31/2026 01:37AM
We are continuing to work to restore connectivity to traceability services and are close to deployment. We will provide notification once services are restored.
IDENTIFIED
about 1 month ago - at 01/31/2026 12:54AM
Our developers have identified the issue and are working on deploying a fix. METRC connectivity should be restored within 45 minutes. We will continue to provide updates.
IDENTIFIED
about 1 month ago - at 01/31/2026 12:35AM
This incident has been updated to apply to both BioTrack and METRC traceability services. Our teams are investigating and working to restore services. We will continue to provide updates.
IDENTIFIED
about 1 month ago - at 01/31/2026 12:33AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 1 month ago - at 01/31/2026 12:27AM
Our teams have identified an issue with API connectivity between Cova and METRC. We are investigating the issue and will post an update as we work toward resolution.
Latest Cova Updates outages
Promotions Module in HUB - Latency - 15 days ago
Microsoft Azure Outage - 27 days ago
BioTrack New Mexico - API Connectivity Issues - 30 days ago
Intermittent Errors with Catalog - 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
