Outage in Coveo Cloud V2
[All Regions] Generative Answering Issues
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
All production model rebuilds have now been completed. The incident has been resolved.
The fix has been deployed and validated. We have now begun rebuilding the impacted models but expect this process to take several hours. Live production models are being prioritized for immediate rebuilds while non-production ones will be left to be rebuilt as per their respective schedules in the coming week.
The issue has been identified and a fix is being rolled out.
We are continuing to investigate this issue.
We are investigating an issue impacting the Generative Answering API that is currently affecting a subset of models that were recently updated to the latest GPT-3.5 version, causing some minor variance in the answers returned to some queries. Our team is actively working on this issue and will post regular updates until solved.
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