Outage in Coveralls

Github status updates failing intermittently

Resolved Minor
April 14, 2022 - Started over 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

We are getting reports of Github status updates not arriving at Github for repos that have been fine in this regard for a long time. We are noticing an uptick in background job failures responsible for these status updates. In most cases, these failures resolve immediately by re-trying them. But some fail a few times before succeeding. We suspect there's an issue with the Github API (though not according to https://www.githubstatus.com/), or an isolated issue between coveralls.io and github.com, that's resulting in behavior like rate limiting. There is no known basis for actual rate limiting, but this is the effect. Please know that any failing status updates will be retried in exponential back-off fashion (so they should eventually succeed) and that we are monitoring closely and will take any action we can to improve things.
Components affected
Coveralls GitHub
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 04/14/2022 08:24PM

We are getting reports of Github status updates not arriving at Github for repos that have been fine in this regard for a long time. We are noticing an uptick in background job failures responsible for these status updates. In most cases, these failures resolve immediately by re-trying them. But some fail a few times before succeeding. We suspect there's an issue with the Github API (though not according to https://www.githubstatus.com/), or an isolated issue between coveralls.io and github.com, that's resulting in behavior like rate limiting. There is no known basis for actual rate limiting, but this is the effect.

Please know that any failing status updates will be retried in exponential back-off fashion (so they should eventually succeed) and that we are monitoring closely and will take any action we can to improve things.

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