A storage server issue (dbc-sea) in CrashPlan's US PROe Cloud destination affected backup and restore operations for a small subset of users over 17.6 hours. The incident impacted the console.us2.crashplan.com component and was resolved after implementing a fix and monitoring period.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified an issue with storage server dbc-sea in our PROe Cloud, US destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
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