Outage in CrashPlan
CrashPlan Console Access Issue
Resolved MinorIncident Report
Summary AI Generated
CrashPlan experienced a console access issue that prevented users from accessing the CrashPlan console across multiple regions (US1, US2, and EU5) and affected cloud services for 10.4 hours. On-device backups and restores continued to function normally during the incident. The issue was identified, a fix was implemented and monitored, and the incident was fully resolved.
We have detected an issue that is causing problems accessing the CrashPlan console and are investigating.
Components affected
CrashPlan console.us2.crashplan.com CrashPlan console.eu5.cpg.crashplan.com CrashPlan Cloud services CrashPlan console.us1.crashplan.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/16/2026 12:04AM
This incident has been resolved.
MONITORING
7 days ago - at 04/15/2026 09:11PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 04/15/2026 07:58PM
We are continuing to work on a fix for this issue.
IDENTIFIED
7 days ago - at 04/15/2026 02:14PM
The issue has been identified and a fix is being implemented. Further, on-device backups and restores are not affected.
INVESTIGATING
7 days ago - at 04/15/2026 01:42PM
We have detected an issue that is causing problems accessing the CrashPlan console and are investigating.
Latest CrashPlan outages
US2 CrashPlan Cloud Storage Issue: dbc-sea - about 2 months ago
CrashPlan Console Unreachable - 3 months ago
CrashPlan Cloud Console is Down - 5 months ago
CrashPlan Cloud Storage Issue, USA East - 6 months ago
CrashPlan Console Access Issue - 10 months ago
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