Technical Issue Affecting Historical Financial Data in Company Reports

Dear Customer,

We would like to share a further update regarding the historical financial information in our Company Reports.

We can confirm that we have now received the full and correct financial dataset from our data provider. Our internal technical teams have completed their validation, and the updated information is currently being processed. We expect the refreshed financial data to become available in Company Reports within the next few hours.

During the outage period, you may have received monitoring event notifications that did not accurately reflect the situation. We sincerely apologise for any confusion this may have caused.

Thank you for your patience and understanding while we worked to restore full and accurate financial data throughout our reports. A final update will be sent once the process has been fully completed.

Kind Regards,

The Creditsafe Team

Dear Customer,

We would like to provide you with an update regarding the historical financial information in our Company Reports. To ensure consistency and accuracy across all reports, we have implemented the necessary updates and are now displaying the full financial data in the affected reports.

At present, the data is current up to 14th November. The remaining historical information is undergoing careful review and verification to ensure it is accurate and complete.

We recognise the importance of reliable and comprehensive financial data for your decision-making. Please be assured that we are taking all necessary steps to restore full data availability as quickly as possible. We will continue to provide timely updates on our progress and will notify you as soon as the remaining information has been fully restored.

We sincerely appreciate your patience and understanding while we work to maintain the highest standards of data integrity in our reports.

Kind Regards

The Creditsafe Team

Dear Customer,

We would like to provide you with an update regarding the availability of historical financial information in our Company Reports.

Some of the missing financial data has now been successfully refreshed and is visible in the affected reports. However, there is still a subset of data that requires further attention. Our technical teams are actively verifying this remaining data and taking the necessary steps to ensure it is fully accurate and correctly available for all customers.

We are carefully monitoring the progress and taking all precautions to restore the data completely. We will continue to provide updates as the situation progresses and will notify you once all historical financial information is fully restored.

Thank you for your patience and understanding while we complete this work.

Kind Regards

The Creditsafe Team

Dear Customer,

We would like to share a further update regarding the issue affecting the display of historical financial information in our Company Reports.

We have now received the corrected data and our systems are actively processing the update. As this progresses, the missing financial history will gradually start to appear again within the affected reports for Vietnam, Thailand, Malaysia, PLC Worldwide, and the United States.

At this stage, we expect the full financial data to be restored within the next few hours. Please rest assured that we are carefully monitoring the update to ensure all information is loaded correctly and the reports are operating as expected.

We will continue to provide progress updates and will notify you once the issue has been fully resolved. In the meantime, there is no need to contact us unless your matter is urgent.

We sincerely appreciate your patience and understanding while we complete this work.

Kind Regards

The Creditsafe Team