Outage in Creditsafe
Intermittent Access Issue with Sweden Website
Resolved Minor
February 04, 2026 - Started 11 days ago
- Lasted about 16 hours
Incident Report
Dear Customer,
We are sorry to inform you that the Creditsafe website is currently experiencing some technical difficulties affecting access to international reports. Our IT teams are actively working to resolve the issue as quickly as possible.
We will keep you updated on progress via our status page and will notify you once the issue has been resolved. There is no need to contact us by telephone or email unless your enquiry is urgent.
We sincerely apologise for any inconvenience this may cause and thank you for your patience.
Kind regards,
The Creditsafe Team
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Latest Updates ( sorted recent to last )
11 days ago - at 02/05/2026 07:08AM
Dear Customer,
We have identified the issue affecting access to non-SE country reports via the Legacy Website and have implemented the appropriate changes to resolve it.
Our technical team is currently monitoring the situation closely. At this time, we are not seeing any further issues; however, the Legacy Website remains under strict monitoring to ensure the issue does not reoccur.
A final communication will be issued once we are confident that the service is stable and operating without any degradation.
There is no need to contact us via telephone or email unless your case is urgent.
We sincerely apologise for any inconvenience this may have caused.
Kind Regards,
The Creditsafe Team
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