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Outage in Creditsafe

Issues With Creditsafe UPP Website

Resolved Minor
October 27, 2026 - Started 19 days ago - Lasted about 1 hour

Incident Report

Dear Customer,

We are aware of reports of an issue affecting access to the Creditsafe Website (UPP), which may be impacting some customers.

Our teams are actively investigating these reports as a priority and are working to understand the full extent of the impact.

We will continue to provide updates through our status page as the investigation progresses and further information becomes available. We will also confirm once the issue has been resolved and normal service has been restored.

To help our teams remain focused on resolving the issue, there is no need to contact us regarding this incident unless you require urgent assistance. Please refer to our status page for the latest information.

We apologise for any inconvenience caused and appreciate your patience while we investigate.

Kind regards,
The Creditsafe Team

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