Outage in Creditsafe
US Company Reports Downtime
Resolved Major
November 02, 2026 - Started 13 days ago
- Lasted 6 days
Incident Report
Dear Customer,
We are sorry to inform you that our US Company Reports are currently experiencing some technical difficulties. Our IT team are already working to resolve the issue as soon as possible.
We will keep you updated with progress via our status page and let you know as soon as we have resolved the difficulties, so there’s no need to contact us via telephone or email unless your case is urgent.
We apologise sincerely for any inconvenience this has caused.
Kind Regards
The Creditsafe Team
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Latest Updates ( sorted recent to last )
13 days ago - at 11/02/2026 11:54PM
Dear Customer,
We want to apologise for the technical difficulties you may have experienced today when using our US Company Reports. We’re pleased to confirm that these issues have now been resolved.
We know that our customers work under tight deadlines and interruptions like this can be disruptive.
At Creditsafe we take great pride in our system availability and, while the cause of this outage was unanticipated, we will be reviewing our procedures and system architecture and will implement changes to minimise future disruption.
On behalf of the Creditsafe team, we would like to apologise for any inconvenience this has caused. We value and appreciate your business and will continue to work to support your business with high quality products and services and equally high availability.
Kind Regards
The Creditsafe Team
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