Outage in Cronofy

Increased error rate when syncing Google calendars

Resolved Minor
July 03, 2025 - Started about 10 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

We are seeing a sudden increase in Google sync errors and are investigating.
Components affected
Cronofy Google
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 07/03/2025 04:07PM

Error rates have remained at normal levels and we believe the issue is over.

After two increases in error rates, at 14:24 UTC and 14:45 UTC, Google sync has remained stable. A minority of sync operations failed and were retried, eventually completing successfully.

MONITORING about 9 hours ago - at 07/03/2025 03:36PM

Error rates are still low and sync is working as expected. We are continuing to monitor the situation.

INVESTIGATING about 10 hours ago - at 07/03/2025 03:24PM

The error rate has remained low, but we are still investigating and monitoring.

INVESTIGATING about 10 hours ago - at 07/03/2025 03:09PM

Error rates have again returned to normal, and were affecting a fairly small number of operations spread across many accounts. We're continuing to investigate to try and find a pattern.

INVESTIGATING about 10 hours ago - at 07/03/2025 02:50PM

We are seeing the issue recur and are continuing to investigate.

MONITORING about 10 hours ago - at 07/03/2025 02:47PM

The error rate has returned to normal. This does not align with any changes or operations on our side, and the error returned from Google suggests this may have been a temporary issue on their side. We are continuing to investigate to try and identify a root cause, as well as monitoring the situation for any further changes.

INVESTIGATING about 10 hours ago - at 07/03/2025 02:36PM

We are seeing a sudden increase in Google sync errors and are investigating.

Latest Cronofy outages

Google Sync errors - 21 days ago
Public Link Issues - about 1 month ago

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