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Outage in Cronofy

Google Meet Meeting Agents failing to join

Resolved Minor
June 03, 2026 - Started 10 days ago - Lasted about 22 hours
Official incident page

Incident Report

Summary AI Generated

Cronofy's Google Meet Meeting Agents were being rejected from meetings and unable to join, preventing meeting recording and transcription functionality. The issue persisted for 21.9 hours and required multiple fixes to fully resolve, with initial improvements followed by continued elevated failure rates. The service was restored after deploying a final fix that successfully enabled meeting agents to join Google Meet sessions again.

We have seen that Google Meet Meeting Agents are being rejected from the meetings before being able to join and are investigating the issue. These meetings will fail to be recorded and transcribed.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 06/04/2026 01:05PM

Google Meet Meeting Agents are attempting meeting joins successfully again after our further fix earlier today. We shall continue to monitor but consider this incident to be closed.

MONITORING 9 days ago - at 06/04/2026 11:00AM

We are now rolling out a further fix which has tested well internally, and will continue to monitor its performance.

MONITORING 9 days ago - at 06/04/2026 09:39AM

After monitoring we've seen that the fix has improved performance but we're still seeing elevated cases of failures to join Google Meet Meetings, so are still working improving things further.

MONITORING 9 days ago - at 06/03/2026 06:34PM

Google Meet Meeting Agents are making join attempts successfully since the fix release earlier. We will continue to monitor their performance.

MONITORING 9 days ago - at 06/03/2026 06:30PM

We are continuing to monitor for any further issues.

MONITORING 9 days ago - at 06/03/2026 04:31PM

We are rolling out a fix which has tested positively internally, and will be monitoring success rates

INVESTIGATING 10 days ago - at 06/03/2026 03:12PM

We have seen that Google Meet Meeting Agents are being rejected from the meetings before being able to join and are investigating the issue.

These meetings will fail to be recorded and transcribed.

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