Outage in Cronofy
Event Triggers not sending in US data center
Resolved MinorIncident Report
Summary AI Generated
Cronofy's US data center experienced a failure in a notification delivery component that caused Event Trigger notifications to back up and go unsent from approximately 02:00 UTC on July 1st until resolution on July 7th. The outage affected the API, resulting in ~9,000 delayed calendar event notifications, late Scheduler Workflow lifecycle notifications, and some Meeting Agents failing to join their scheduled meetings. All pending notifications were flushed within an hour of the issue being identified, restoring normal delivery.
We are investigating an issue where Event Trigger notifications are failing to send in our US data center
Components affected
Cronofy APITrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 07/07/2026 11:12AM
All pending notifications have now been flushed.
Notifications scheduled since approximately 02:00 UTC on July 1st were failing to be sent. This affected customers in the US data center making use of the following API features:
- Event Triggers; approximately 9000 notifications for calendar events starting/ending will have been delivered late
- Scheduler Workflows; a small number of Scheduling Request lifecycle notifications will have been delivered late
- Meeting Agents; a small number of scheduled Meeting Agents will not have arrived to their scheduled meetings
A postmortem of the incident will take place and be attached to this incident in the next 48 hours.
MONITORING
26 days ago - at 07/07/2026 10:20AM
A failing component in our US data center led to scheduled notifications for Event Triggers backing up and not sending. We've resolved the immediate cause, which will lead to notifications being delivered behind schedule.
We are monitoring this and investigating any wider impact from the issue.
INVESTIGATING
26 days ago - at 07/07/2026 10:12AM
We are investigating an issue where Event Trigger notifications are failing to send in our US data center
Latest Cronofy outages
Increased API errors in our US data center - about 2 months ago
Google Meet Meeting Agents failing to join - about 2 months ago
Increased API errors in our US data center - 3 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
