Outage in CrowdRiff

Rights-Approved Assets Are Not Being Marked as Approved

Resolved Minor
September 09, 2020 - Started about 5 years ago
Official incident page

Incident Report

Rights-approved assets are not being marked as Approved in Platform. This issue began around 3:45 pm ET on September 8, 2020. We are currently investigating the issue. We will provide updates here as we learn more.

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Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 09/10/2020 06:42PM

This issue was resolved on September 10, 2020 at 1:50 pm ET. Rights-approved assets are now being marked as Approved in Platform. We are still working on backfilling assets that were not marked as approved during the outage. This may a couple of day to reflect in your CrowdRiff library.

IDENTIFIED about 5 years ago - at 09/10/2020 01:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 5 years ago - at 09/09/2020 07:40PM

We are continuing to investigate this issue.

INVESTIGATING about 5 years ago - at 09/09/2020 07:40PM

Rights-approved assets are not being marked as Approved in Platform. This issue began around 3:45 pm ET on September 8, 2020. We are currently investigating the issue. We will provide updates here as we learn more.

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