Outage in CrowdRiff

Instagram Rights-Approvals Temporarily Down

Resolved Minor
September 04, 2024 - Started 4 months ago - Lasted 8 days
Official incident page

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Outage Details

Rights-approved assets are not being marked as Approved in Platform due to an issue with Meta's API that is affecting platforms like CrowdRiff. This issue began on Monday, August 26, 2024. Our team is closely monitoring Meta for updates. We'll notify you as soon as we have more information.
Components affected
CrowdRiff Platform
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/12/2024 09:42PM

Meta has fixed the bug affecting rights requests, and your rights-approved stream is once again being automatically populated. Any assets that you received the rights to use between August 29 and September 6 have been added to your stream retroactively. If you experience any further issues please contact our support team.

INVESTIGATING 4 months ago - at 09/04/2024 06:54PM

Rights-approved assets are not being marked as Approved in Platform due to an issue with Meta's API that is affecting platforms like CrowdRiff. This issue began on Monday, August 26, 2024. Our team is closely monitoring Meta for updates. We'll notify you as soon as we have more information.

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