Outage in CrowdRiff

Assets not showing up in platform

Resolved Minor
September 02, 2020 - Started over 4 years ago
Official incident page

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Outage Details

If you try to add assets to an album or app, you will receive a success message, the assets will not be added to that album or app. If you try to upload an asset and is a success, the assets will not show up in platform. If you add an image via Sidekick or Add Via URL and receive a success message, the asset does not show up in platform. We are investigating the issue and working toward a solution. We will update you here when we’ve resolved the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 09/02/2020 04:36PM

This incident has now been resolved.

INVESTIGATING over 4 years ago - at 09/02/2020 03:02PM

We are continuing to investigate this issue.

INVESTIGATING over 4 years ago - at 09/02/2020 03:01PM

If you try to add assets to an album or app, you will receive a success message, the assets will not be added to that album or app.
If you try to upload an asset and is a success, the assets will not show up in platform.
If you add an image via Sidekick or Add Via URL and receive a success message, the asset does not show up in platform.

We are investigating the issue and working toward a solution. We will update you here when we’ve resolved the issue.

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