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Outage in CrowdRiff

Facebook content not ingesting

Resolved Minor
June 03, 2020 - Started almost 6 years ago
Official incident page

Incident Report

There is an issue with ingesting Facebook content. We are currently investigating. We will provide updates here as we learn more.

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Latest Updates ( sorted recent to last )
RESOLVED almost 6 years ago - at 06/19/2020 02:53PM

This incident has been resolved. New Facebook content should be populating in CrowdRiff from the Facebook pages you are tracking.

MONITORING almost 6 years ago - at 06/08/2020 06:24PM

The issue has been identified and a fix has been implemented. We are currently monitoring to ensure that Facebook assets are ingesting and that previous posts are backfilling. We are seeing positive results, and will update here when we've verified that this is resolved.

INVESTIGATING almost 6 years ago - at 06/03/2020 01:02PM

There is an issue with ingesting Facebook content. We are currently investigating. We will provide updates here as we learn more.

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