Outage in Crucial Hosting

Website and Ticket System Interruption - crucial.com.au

Resolved Minor

June 21, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Be advised our monitoring has indicated that there is currently an issue accessing our primary company website (www.crucial.com.au), as well as our ticket and billing portal (control.crucial.com.au) This appears to be due to an issue with an upstream provider, however we are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Components affected

Crucial Hosting Crucial Website Crucial Hosting Crucial Client Area Crucial Hosting Help Centre

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 06/21/2022 07:47AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 3 years ago - at 06/21/2022 06:51AM

Be advised our monitoring has indicated that there is currently an issue accessing our primary company website (www.crucial.com.au), as well as our ticket and billing portal (control.crucial.com.au)

This appears to be due to an issue with an upstream provider, however we are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

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