Outage in Crucial Hosting

Shared Hosting sites receiving 503 errors

Resolved Minor

January 17, 2023 - Started about 3 years ago - Lasted 23 days
Official incident page

Incident Report

We are experiencing an issue where some cPanel Shared Hosting customer sites are returning a 503 error on some page loads. The issue has been identified and we are working with upstream software providers for a solution. We will update this status page as more information is available.

Components affected

Crucial Hosting Web Hosting Services Crucial Hosting Reseller Hosting Services

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 02/08/2023 10:30PM

This issue has been resolved.

MONITORING almost 3 years ago - at 01/30/2023 06:05AM

Our software providers have found a resolution for this issue, which has been applied to a majority of our Shared Hosting services as of 27/01/2023.
If you are still experiencing an issue with repeated 503 issues on page load, please reach out to our support team with any relevant steps to replicate and we'll be happy to review.

IDENTIFIED about 3 years ago - at 01/17/2023 05:31AM

We are experiencing an issue where some cPanel Shared Hosting customer sites are returning a 503 error on some page loads.
The issue has been identified and we are working with upstream software providers for a solution.
We will update this status page as more information is available.

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