Outage in Crucial Hosting

Ticket System - Email Delays

Resolved Minor

February 07, 2023 - Started almost 3 years ago - Lasted about 17 hours
Official incident page

Incident Report

Our administrators are aware of an issue that may cause delays to our ticket system. This issue may affect your ability to submit tickets through email or see email responses to tickets. You can create, view and update tickets in the support portal at https://control.crucial.com.au/index.php/login We will provide an update when there is a significant change in the situation.

Components affected

Crucial Hosting Help Centre

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 02/07/2023 10:32PM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 02/07/2023 05:21AM

Our administrators are aware of an issue that may cause delays to our ticket system.

This issue may affect your ability to submit tickets through email or see email responses to tickets.

You can create, view and update tickets in the support portal at https://control.crucial.com.au/index.php/login

We will provide an update when there is a significant change in the situation.

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