Outage in Crucial Hosting

cPanel access issues on vmsh50.ha-node.net

Resolved Major

September 14, 2024 - Started over 1 year ago - Lasted about 15 hours
Official incident page

Incident Report

Websites hosted on the server vmsh50.ha-node.net are operating normally. However, access to cPanel is currently unavailable. We are actively investigating the issue and will provide updates on the status page as soon as more information is available.

Components affected

Crucial Hosting Web Hosting Services

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/15/2024 06:33AM

This incident has been resolved.

MONITORING over 1 year ago - at 09/14/2024 08:28PM

Server vmsh50.ha-node.net is working fine. SSH & WHM login is working fine. Websites on the server checked and they are working. We are still monitoring this server.

INVESTIGATING over 1 year ago - at 09/14/2024 03:37PM

Websites hosted on the server vmsh50.ha-node.net are operating normally.
However, access to cPanel is currently unavailable.
We are actively investigating the issue and will provide updates on the status page as soon as more information is available.

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