Outage in Crucial Hosting
Phone Support Service Disruption
Resolved MinorIncident Report
We are currently experiencing an issue affecting our phone support lines, and customers may be unable to reach us. Our engineers are actively investigating the issue and working to restore service as quickly as possible.
Need support in the meantime? Our live chat support remains available 24/7, and we encourage customers to contact us through chat for immediate assistance.
We sincerely apologize for the inconvenience and will provide updates as soon as more information becomes available.
Components affected
Crucial Hosting Phone SupportTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/14/2026 02:00AM
Our phone support lines have now been restored and are fully operational.
Our engineers have completed the necessary work to resolve the issue and are taking steps to help prevent it from happening again.
We apologize for the inconvenience and appreciate your patience and understanding.
Live Chat Support: Our live chat support remains available 24/7 if you need further assistance.
INVESTIGATING
8 days ago - at 08/14/2026 01:12AM
We are currently experiencing an issue affecting our phone support lines, and customers may be unable to reach us. Our engineers are actively investigating the issue and working to restore service as quickly as possible.
Need support in the meantime? Our live chat support remains available 24/7, and we encourage customers to contact us through chat for immediate assistance.
We sincerely apologize for the inconvenience and will provide updates as soon as more information becomes available.
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